Complaints & Returns

In order to make a complaint, please follow the steps:


Download and fill the form

universal warranty card



Deliver the product

along with a receipt and credit card to the point where you are


Expect feedback from the store

in which you made the purchase. It will complete all the formalities

If you have any questions or concerns regarding the complaint procedure and the serviceability of the products, please contact the Caretero service by filling out the form below.

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