Complaints & Returns
In order to make a complaint, please follow the steps:
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-krok1-grafika@2.png)
1
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-strzalka1@2.png)
2
Deliver the product
along with a receipt and credit card to the point where you are
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-krok2-grafika@2.png)
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-strzalka2@2.png)
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-krok3-grafika@2.png)
3
Expect feedback from the store
in which you made the purchase. It will complete all the formalities
![](https://www.toyz.pl/wp-content/uploads/2020/09/reklamacje-strzalka1@2.png)
If you have any questions or concerns regarding the complaint procedure and the serviceability of the products, please contact the Caretero service by filling out the form below.